What Information Is Collected
We group the collection of user information into two categories: personal, which is information identifiable to a specific member (“Personal Information”), and aggregate, which is general demographic information that does not identify any individual member (“Aggregate Information”). Personal Information may include your name, email address, mailing address, credit card information and phone number. We may also collect certain demographic information such as your site preferences, age, gender, geographical location, language, time zone, income and education (some of the information we ask for may be optional). AnnaVasily may use or disclose Aggregate Information for any purpose.
How We Use Your Information
We collect Personal Information to make our services related to this Site (“Services”) more rewarding for you to use, including billing, shipping and tracking your orders. If we have any questions or concerns regarding your order, we may use this Personal Information to contact you. We also use Personal Information for internal purposes, such as studying our customers’ preferences and improving the customers’ experiences. We may also use Personal Information to contact you for promotional purposes. We also may use Personal Information to provide customer service to you. If you enter into a sweepstakes contest or similar promotion, we may use the Personal Information you provide to administer those activities. We may combine Personal Information about you with information from other sources in order to improve the quality of our services.
We also receive and store certain Aggregate Information, which is collected passively using various technologies and cannot presently be used to specifically identify you. This Site may use such Aggregate Information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve you, we often conduct research on customer demographics, interests and behaviour based on the Personal Information and other information provided to us. This research may be compiled and analysed on an aggregate basis. We may share Aggregate Information with affiliates, agents and business partners. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.
How is this Information Shared
There are certain circumstances in which we may share your Personal Information with certain third parties without further notice to you, as set forth below:
- We may share Personal Information with trusted third parties in order to improve your consumer experience. These third parties may contact you about products, services or promotions you may be interested in, or to otherwise improve your customer experience with this Site.
- As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganisation, dissolution or similar event, Personal Information may be part of the transferred assets.
- When we believe in good faith that disclosure is necessary to protect the rights, property and safety of AnnaVasily, its users or the public.
- As required by law, to comply with a judicial proceeding or court order, to exercise our rights, or to defend against any claims.
Cookies and Web Beacons
Web beacons or clear gifs are tiny graphics with a unique identifier, similar in function to cookies and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages. Web beacons help us better manage content on our Site by informing us what content is effective. We do not tie the information gathered by web beacons to your Personal Information.
The security of your Personal Information is important to us. When you provide sensitive information (such as a credit card number), we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee the absolute security of such Personal Information. If you have any questions about security on our Site, please contact us as indicated below.
We may occasionally send you newsletters and emails regarding special offers, promotions, features and/or product updates. We may also communicate with you on behalf of third parties about special offers, promotions, features and/or product updates we think may be of interest to you or you may have opted-in to receive newsletters or special promotions from one of our trusted third party providers. If you decide you do not wish to receive these communications, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication. Note however that as the user of the Service you cannot opt-out of some administrative communications that are reasonably necessary to the Service, such as billing or service notifications.
Links to Other Sites
Updating or Deleting Your Online Account Information
You may update or correct your online account information at any time by logging into your account and navigating to the “My Account” page or by contacting us. You can also contact us by phone if you wish to deactivate your account, but note that we may retain certain Personal Information as required by law or for legitimate business purposes. We may also retain cached or archived copies of Personal Information for a certain period of time.
If you request us not to use Personal Information in a particular manner or at all, we will adopt all reasonable measures to observe your request but it may still use or disclose that information if we:
- subsequently, notify you of the intended use or disclosure and you do not object to that use or disclosure;
- believe that observing the request will legitimately inhibit our ability to conduct our business;
- believes that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
- is required by law to disclose that Personal Information.
Children Under 18
Children under 18 may view this Site, but they cannot make a purchase or provide any Personal Information. This Site is not designed for children and we do not wish to collect Personal Information from children under 18. If you register with us and we discover that you are under 18, we will delete your account. You must be 18 or over to purchase any products from this Site. If a child under the age of 18 has provided us with Personal Information online, we ask that a parent or guardian contact us.
Amendments or Modifications to this Policy